vTiger CRM is an Open Source CRM software appropriate for small and medium organisations. With it you can manage your company wide CRM and Inventory Management activities effectively, including sales force and marketing automation, customer support and service, and procurement. There are many tools and add-ons that will assist you in enhancing your organisation's business productivity.

Sales Force Automation (SFA) is one of the early drivers of the CRM field. The other one is customer support. SFA is used to support the sales process of an organisation, and it contains Lead Management, Opportunity Management, Account & Contact Management, Sales Pipeline Management, Sales Forecasting, Sales Analytics, and others.

Key Modules

• Lead Management
• Opportunity Management
• Account Management
• Contact Management
• Activity Management
• Reports & Dashboards
• Product Customization

vtiger CRM leverages the benefits of Open Source software and adds more value to the end-users by providing many enterprise features, such as sales force automation, customer support & service, marketing automation, inventory management, multiple database support, security management, product customisation, calendaring, E-mail integration, add-ons, and others.

 

vtiger CRM provides E-mail Marketing, Online Lead Forms, Product Management specifically useful for your organization's marketing team. You can also use other marketing-related modules, such as Activity Management, Calendaring, Contact Management, File Attachments, and so on.

Products Management

• Manage company-wide products catalog

• Associate products with other modules for a better 360 degrees view

• Create custom product fields as per your organization's requirements

• Attach product-specific documents, such as marketing collaterals, license agreements, and others